<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE article PUBLIC "-//NLM//DTD JATS (Z39.96) Journal Publishing DTD v1.3 20210610//EN" "JATS-journalpublishing1-3.dtd">
<article article-type="research-article" dtd-version="1.3" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xml:lang="ru"><front><journal-meta><journal-id journal-id-type="publisher-id">turan</journal-id><journal-title-group><journal-title xml:lang="ru">Вестник университета «Туран»</journal-title><trans-title-group xml:lang="en"><trans-title>Bulletin of "Turan" University</trans-title></trans-title-group></journal-title-group><issn pub-type="ppub">1562-2959</issn><issn pub-type="epub">2959-1236</issn><publisher><publisher-name>Университет «Туран»</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="doi">10.46914/1562-2959-2025-1-2-373-383</article-id><article-id custom-type="elpub" pub-id-type="custom">turan-4705</article-id><article-categories><subj-group subj-group-type="heading"><subject>Research Article</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="ru"><subject>ТРИБУНА МОЛОДОГО ИССЛЕДОВАТЕЛЯ</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="en"><subject>PLATFORM OF YOUNG RESEARCHER</subject></subj-group></article-categories><title-group><article-title>Роль эмоциональных обращений в эффективности рекламы</article-title><trans-title-group xml:lang="en"><trans-title>The role of emotional appeals in advertising effectiveness</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author" corresp="yes"><contrib-id contrib-id-type="orcid">https://orcid.org/0009-0003-5746-7795</contrib-id><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Оразаев</surname><given-names>А. Ж.</given-names></name><name name-style="western" xml:lang="en"><surname>Orazayev</surname><given-names>A. Zh.</given-names></name></name-alternatives><bio xml:lang="ru"><p>докторант.</p><p>Алматы</p></bio><bio xml:lang="en"><p>PhD student.</p><p>Almaty</p></bio><email xlink:type="simple">askhat.orazayev@kimep.kz</email><xref ref-type="aff" rid="aff-1"/></contrib><contrib contrib-type="author" corresp="yes"><contrib-id contrib-id-type="orcid">https://orcid.org/0009-0005-7774-781X</contrib-id><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Гаркавенко</surname><given-names>В.</given-names></name><name name-style="western" xml:lang="en"><surname>Garkavenko</surname><given-names>V.</given-names></name></name-alternatives><bio xml:lang="ru"><p>PhD, доцент.</p><p>Алматы</p></bio><bio xml:lang="en"><p>PhD., associate professor.</p><p>Almaty</p></bio><email xlink:type="simple">gvlad@kimep.kz</email><xref ref-type="aff" rid="aff-1"/></contrib></contrib-group><aff-alternatives id="aff-1"><aff xml:lang="ru">Университет КИМЭП<country>Казахстан</country></aff><aff xml:lang="en">KIMEP University<country>Kazakhstan</country></aff></aff-alternatives><pub-date pub-type="collection"><year>2025</year></pub-date><pub-date pub-type="epub"><day>29</day><month>06</month><year>2025</year></pub-date><volume>0</volume><issue>2</issue><fpage>373</fpage><lpage>383</lpage><permissions><copyright-statement>Copyright &amp;#x00A9; Оразаев А.Ж., Гаркавенко В., 2025</copyright-statement><copyright-year>2025</copyright-year><copyright-holder xml:lang="ru">Оразаев А.Ж., Гаркавенко В.</copyright-holder><copyright-holder xml:lang="en">Orazayev A.Z., Garkavenko V.</copyright-holder><license xml:lang="ru" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>Данная работа распространяется под лицензией Creative Commons Attribution 4.0.</license-p></license><license xml:lang="en" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>This work is licensed under a Creative Commons Attribution 4.0 License.</license-p></license></permissions><self-uri xlink:href="https://vestnik.turan-edu.kz/jour/article/view/4705">https://vestnik.turan-edu.kz/jour/article/view/4705</self-uri><abstract><p>Это исследование проводит библиометрический анализ научной литературы по эмоциональным апелляциям в рекламе с целью выявления ключевых тенденций, тематических кластеров и эволюции области эффективности рекламы. Для сбора данных использована база Scopus, которая предоставляет доступ к широкому спектру рецензируемых публикаций в таких областях, как маркетинг, психология и социальные науки. Анализ показывает, что интерес к эмоциональным апелляциям в рекламе значительно возрос с 1980-х годов, особенно после 2015 г., когда цифровые платформы и новые технологии оказали значительное влияние на методы и стратегии рекламных кампаний. Основные теоретические концепции, такие как модель вероятностного расширения и гипотеза переноса эмоций, остаются важными для понимания того, как эмоциональные апелляции влияют на поведение потребителей, в том числе на восприятие бренда и принятие решений о покупке. В ходе анализа также было выявлено несколько исследовательских кластеров, включая такие темы, как эмоциональные и рациональные апелляции, кросс-культурные различия в восприятии рекламы и этические аспекты цифровой рекламы. Важно отметить растущий интерес к нейромаркетингу и персонализации рекламных стратегий с использованием новых технологий. Это исследование подчеркивает важность эмоциональных апелляций в цифровом маркетинге, акцентируя внимание на персонализированном контенте, маркетинге через инфлюенсеров и взаимодействии с потребителями в реальном времени. Будущие исследования должны учитывать культурные особенности и этические вопросы, а также использование таких технологий, как искусственный интеллект, для повышения эффективности рекламных стратегий.</p></abstract><trans-abstract xml:lang="en"><p>This study conducts a bibliometric analysis of the academic literature on emotional appeals in advertising to identify key trends, thematic clusters, and the evolution of advertising effectiveness. The Scopus database was used for data collection, which provides access to a wide range of peer-reviewed publications in fields such as marketing, psychology, and social sciences. The analysis shows that interest in emotional appeals in advertising has significantly increased since the 1980s, especially after 2015, when digital platforms and new technologies had a significant impact on advertising methods and strategies. Key theoretical concepts, such as the Elaboration Likelihood Model (ELM) and the Affect Transfer Hypothesis (ATH), remain essential for understanding how emotional appeals influence consumer behavior, including brand perception and purchase decision-making. The analysis also identified several research clusters, including topics such as emotional vs. rational appeals, cross-cultural differences in advertising perception, and ethical aspects of digital advertising. It is important to note the growing interest in neuromarketing and the personalization of advertising strategies using new technologies. This study highlights the importance of emotional appeals in digital marketing, emphasizing personalized content, influencer marketing, and real-time consumer interaction. Future research should consider cultural differences and ethical issues, as well as the use of technologies such as artificial intelligence to enhance the effectiveness of advertising strategies.</p></trans-abstract><kwd-group xml:lang="ru"><kwd>эмоциональные обращения</kwd><kwd>эффективность рекламы</kwd><kwd>потребительское поведение</kwd><kwd>восприятие бренда</kwd><kwd>цифровая реклама</kwd><kwd>маркетинг</kwd><kwd>социальные сети</kwd></kwd-group><kwd-group xml:lang="en"><kwd>emotional appeals</kwd><kwd>advertising effectiveness</kwd><kwd>consumer behaviour</kwd><kwd>brand perception</kwd><kwd>digital advertising</kwd><kwd>marketing</kwd><kwd>social media</kwd></kwd-group></article-meta></front><back><ref-list><title>References</title><ref id="cit1"><label>1</label><citation-alternatives><mixed-citation xml:lang="ru">Holbrook M.B., Batra R. Assessing the role of emotions as mediators of consumer responses to advertising // Journal of Consumer Research. 1987, vol. 14, no. 3, pp. 404–420.</mixed-citation><mixed-citation xml:lang="en">Holbrook M.B., Batra R. Assessing the role of emotions as mediators of consumer responses to advertising // Journal of Consumer Research. 1987, vol. 14, no. 3, pp. 404–420.</mixed-citation></citation-alternatives></ref><ref id="cit2"><label>2</label><citation-alternatives><mixed-citation xml:lang="ru">Edell J.A., Burke M.C. The power of feelings in understanding advertising effects // Journal of Consumer Research. 1987, vol. 14, no. 3, pp. 421–433.</mixed-citation><mixed-citation xml:lang="en">Edell J.A., Burke M.C. The power of feelings in understanding advertising effects // Journal of Consumer Research. 1987, vol. 14, no. 3, pp. 421–433.</mixed-citation></citation-alternatives></ref><ref id="cit3"><label>3</label><citation-alternatives><mixed-citation xml:lang="ru">MacInnis D.J., Jaworski B.J. Information processing from advertisements: Toward an integrative framework // Journal of Marketing. 1989, vol. 53, no. 4, pp. 1–23.</mixed-citation><mixed-citation xml:lang="en">MacInnis D.J., Jaworski B.J. Information processing from advertisements: Toward an integrative framework // Journal of Marketing. 1989, vol. 53, no. 4, pp. 1–23.</mixed-citation></citation-alternatives></ref><ref id="cit4"><label>4</label><citation-alternatives><mixed-citation xml:lang="ru">Yoo C.Y., MacInnis D.J. The brand attitude formation process of emotional and informational ads // Journal of Business Research. 2005, vol. 58, no. 10, pp. 1397–1406.</mixed-citation><mixed-citation xml:lang="en">Yoo C.Y., MacInnis D.J. The brand attitude formation process of emotional and informational ads // Journal of Business Research. 2005, vol. 58, no. 10, pp. 1397–1406.</mixed-citation></citation-alternatives></ref><ref id="cit5"><label>5</label><citation-alternatives><mixed-citation xml:lang="ru">Ashley C., Tuten T. Creative strategies in social media marketing: An exploratory study of branded social content and consumer engagement // Psychology &amp; Marketing. 2015, vol. 32, no. 1, pp. 15–27.</mixed-citation><mixed-citation xml:lang="en">Ashley C., Tuten T. Creative strategies in social media marketing: An exploratory study of branded social content and consumer engagement // Psychology &amp; Marketing. 2015, vol. 32, no. 1, pp. 15–27.</mixed-citation></citation-alternatives></ref><ref id="cit6"><label>6</label><citation-alternatives><mixed-citation xml:lang="ru">Absattar A., Mambetova M., Zhubay O. The potential of emotive language to influence the understanding of textual information in media coverage // Humanities and Social Sciences Communications. 2022, vol. 9, no. 1, pp. 1–12.</mixed-citation><mixed-citation xml:lang="en">Absattar A., Mambetova M., Zhubay O. The potential of emotive language to influence the understanding of textual information in media coverage // Humanities and Social Sciences Communications. 2022, vol. 9, no. 1, pp. 1–12.</mixed-citation></citation-alternatives></ref><ref id="cit7"><label>7</label><citation-alternatives><mixed-citation xml:lang="ru">Chan K., Zhang C. Living in a celebrity-mediated social world: The Chinese experience // Young Consumers. 2007, vol. 8, no. 2, pp. 139–152.</mixed-citation><mixed-citation xml:lang="en">Chan K., Zhang C. Living in a celebrity-mediated social world: The Chinese experience // Young Consumers. 2007, vol. 8, no. 2, pp. 139–152.</mixed-citation></citation-alternatives></ref><ref id="cit8"><label>8</label><citation-alternatives><mixed-citation xml:lang="ru">Eisend M. How humor in advertising works: A meta-analytic test of alternative models // Marketing Letters. 2011, vol. 22, no. 2, pp. 115–132.</mixed-citation><mixed-citation xml:lang="en">Eisend M. How humor in advertising works: A meta-analytic test of alternative models // Marketing Letters. 2011, vol. 22, no. 2, pp. 115–132.</mixed-citation></citation-alternatives></ref><ref id="cit9"><label>9</label><citation-alternatives><mixed-citation xml:lang="ru">Hofstede G., Hofstede G.J., Minkov M. Cultures and organizations: Software of the mind (3rd ed.). McGraw-Hill Education. 2010.</mixed-citation><mixed-citation xml:lang="en">Hofstede G., Hofstede G.J., Minkov M. Cultures and organizations: Software of the mind (3rd ed.). McGraw-Hill Education. 2010.</mixed-citation></citation-alternatives></ref><ref id="cit10"><label>10</label><citation-alternatives><mixed-citation xml:lang="ru">Poels K., Dewitte S. How to capture the heart? Reviewing 20 years of emotion measurement in advertising // Journal of Advertising Research. 2006, vol. 46, no. 1, pp. 18–37.</mixed-citation><mixed-citation xml:lang="en">Poels K., Dewitte S. How to capture the heart? Reviewing 20 years of emotion measurement in advertising // Journal of Advertising Research. 2006, vol. 46, no. 1, pp. 18–37.</mixed-citation></citation-alternatives></ref><ref id="cit11"><label>11</label><citation-alternatives><mixed-citation xml:lang="ru">Bekakhmetov G., Korzhumbayeva A. Critical analysis of commercial and political ads in Russia and Kazakhstan: Applications in education. ISCAT 2015 Conference Proceedings. 2015. URL: https://www.academia.edu/127859145</mixed-citation><mixed-citation xml:lang="en">Bekakhmetov G., Korzhumbayeva A. Critical analysis of commercial and political ads in Russia and Kazakhstan: Applications in education. ISCAT 2015 Conference Proceedings. 2015. URL: https://www.academia.edu/127859145</mixed-citation></citation-alternatives></ref><ref id="cit12"><label>12</label><citation-alternatives><mixed-citation xml:lang="ru">Swaminathan V., Sorescu A., Steenkamp J.B.E., O’Guinn T.C., Schmitt B. Branding in a hyperconnected world: Refocusing theories and rethinking boundaries // Journal of Marketing. 2020, vol. 84, no. 2, pp. 24–46.</mixed-citation><mixed-citation xml:lang="en">Swaminathan V., Sorescu A., Steenkamp J.B.E., O’Guinn T.C., Schmitt B. Branding in a hyperconnected world: Refocusing theories and rethinking boundaries // Journal of Marketing. 2020, vol. 84, no. 2, pp. 24–46.</mixed-citation></citation-alternatives></ref><ref id="cit13"><label>13</label><citation-alternatives><mixed-citation xml:lang="ru">Bleier A., Eisenbeiss M. Personalized online advertising effectiveness: The interplay of what, when, and where // Marketing Science. 2015, vol. 34, no. 5, pp. 669–688.</mixed-citation><mixed-citation xml:lang="en">Bleier A., Eisenbeiss M. Personalized online advertising effectiveness: The interplay of what, when, and where // Marketing Science. 2015, vol. 34, no. 5, pp. 669–688.</mixed-citation></citation-alternatives></ref><ref id="cit14"><label>14</label><citation-alternatives><mixed-citation xml:lang="ru">Cotte J., Coulter R.A., Moore M. Enhancing or disrupting guilt: The role of ad credibility and perceived manipulative intent // Journal of Business Research. 2005, vol. 58, no. 3, pp. 361–368.</mixed-citation><mixed-citation xml:lang="en">Cotte J., Coulter R.A., Moore M. Enhancing or disrupting guilt: The role of ad credibility and perceived manipulative intent // Journal of Business Research. 2005, vol. 58, no. 3, pp. 361–368.</mixed-citation></citation-alternatives></ref><ref id="cit15"><label>15</label><citation-alternatives><mixed-citation xml:lang="ru">Belch G.E., Belch M.A. Advertising and promotion: An integrated marketing communications perspective (11th ed.). McGraw-Hill Education. 2017.</mixed-citation><mixed-citation xml:lang="en">Belch G.E., Belch M.A. Advertising and promotion: An integrated marketing communications perspective (11th ed.). McGraw-Hill Education. 2017.</mixed-citation></citation-alternatives></ref><ref id="cit16"><label>16</label><citation-alternatives><mixed-citation xml:lang="ru">Zupic I., Čater T. Bibliometric methods in management and organization // Organizational Research Methods. 2015, vol. 18, no. 3, pp. 429–472.</mixed-citation><mixed-citation xml:lang="en">Zupic I., Čater T. Bibliometric methods in management and organization // Organizational Research Methods. 2015, vol. 18, no. 3, pp. 429–472.</mixed-citation></citation-alternatives></ref><ref id="cit17"><label>17</label><citation-alternatives><mixed-citation xml:lang="ru">Falagas M.E., Pitsouni E.I., Malietzis G.A., Pappas G. Comparison of PubMed, Scopus, Web of Science, and Google Scholar: Strengths and weaknesses // FASEB Journal. 2008, vol. 22, no. 2, pp. 338–342.</mixed-citation><mixed-citation xml:lang="en">Falagas M.E., Pitsouni E.I., Malietzis G.A., Pappas G. Comparison of PubMed, Scopus, Web of Science, and Google Scholar: Strengths and weaknesses // FASEB Journal. 2008, vol. 22, no. 2, pp. 338–342.</mixed-citation></citation-alternatives></ref><ref id="cit18"><label>18</label><citation-alternatives><mixed-citation xml:lang="ru">Burnham J.F. Scopus database: A review // Biomedical Digital Libraries. 2006, vol. 3, no. 1, pp. 1–8.</mixed-citation><mixed-citation xml:lang="en">Burnham J.F. Scopus database: A review // Biomedical Digital Libraries. 2006, vol. 3, no. 1, pp. 1–8.</mixed-citation></citation-alternatives></ref><ref id="cit19"><label>19</label><citation-alternatives><mixed-citation xml:lang="ru">Mongeon P., Paul-Hus A. The journal coverage of Web of Science and Scopus: A comparative analysis, Scientometrics. 2016.</mixed-citation><mixed-citation xml:lang="en">Mongeon P., Paul-Hus A. The journal coverage of Web of Science and Scopus: A comparative analysis, Scientometrics. 2016.</mixed-citation></citation-alternatives></ref><ref id="cit20"><label>20</label><citation-alternatives><mixed-citation xml:lang="ru">Aria M., Cuccurullo C. Bibliometrix: An R-tool for comprehensive science mapping analysis // Journal of Informetrics. 2017, vol. 11, no. 4, pp. 959–975.</mixed-citation><mixed-citation xml:lang="en">Aria M., Cuccurullo C. Bibliometrix: An R-tool for comprehensive science mapping analysis // Journal of Informetrics. 2017, vol. 11, no. 4, pp. 959–975.</mixed-citation></citation-alternatives></ref><ref id="cit21"><label>21</label><citation-alternatives><mixed-citation xml:lang="ru">Culnan M.J., O’Reilly C.A., Chatman J.A. Intellectual structure of research in organizational behavior, 1972–1984: A co-citation analysis // Journal of the American Society for Information Science. 1990, vol. 41, no. 6, pp. 453–458.</mixed-citation><mixed-citation xml:lang="en">Culnan M.J., O’Reilly C.A., Chatman J.A. Intellectual structure of research in organizational behavior, 1972–1984: A co-citation analysis // Journal of the American Society for Information Science. 1990, vol. 41, no. 6, pp. 453–458.</mixed-citation></citation-alternatives></ref><ref id="cit22"><label>22</label><citation-alternatives><mixed-citation xml:lang="ru">Small H. Cocitation in the scientific literature: A new measure of the relationship between two documents // Journal of the American Society for Information Science. 1973, vol. 24, no. 4, pp. 265–269.</mixed-citation><mixed-citation xml:lang="en">Small H. Cocitation in the scientific literature: A new measure of the relationship between two documents // Journal of the American Society for Information Science. 1973, vol. 24, no. 4, pp. 265–269.</mixed-citation></citation-alternatives></ref><ref id="cit23"><label>23</label><citation-alternatives><mixed-citation xml:lang="ru">Kessler M.M. Bibliographic coupling between scientific papers // American Documentation. 1963, vol. 14, no. 1, pp. 10–25.</mixed-citation><mixed-citation xml:lang="en">Kessler M.M. Bibliographic coupling between scientific papers // American Documentation. 1963, vol. 14, no. 1, pp. 10–25.</mixed-citation></citation-alternatives></ref><ref id="cit24"><label>24</label><citation-alternatives><mixed-citation xml:lang="ru">Petty R. E., Cacioppo J.T. Communication and persuasion: Central and peripheral routes to attitude change, Springer. 1986.</mixed-citation><mixed-citation xml:lang="en">Petty R. E., Cacioppo J.T. Communication and persuasion: Central and peripheral routes to attitude change, Springer. 1986.</mixed-citation></citation-alternatives></ref></ref-list><fn-group><fn fn-type="conflict"><p>The authors declare that there are no conflicts of interest present.</p></fn></fn-group></back></article>
