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<article article-type="research-article" dtd-version="1.3" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xml:lang="ru"><front><journal-meta><journal-id journal-id-type="publisher-id">turan</journal-id><journal-title-group><journal-title xml:lang="ru">Вестник университета «Туран»</journal-title><trans-title-group xml:lang="en"><trans-title>Bulletin of "Turan" University</trans-title></trans-title-group></journal-title-group><issn pub-type="ppub">1562-2959</issn><issn pub-type="epub">2959-1236</issn><publisher><publisher-name>Университет «Туран»</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="doi">10.46914/1562-2959-2026-1-1-569-579</article-id><article-id custom-type="elpub" pub-id-type="custom">turan-5249</article-id><article-categories><subj-group subj-group-type="heading"><subject>Research Article</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="ru"><subject>ТРИБУНА МОЛОДОГО ИССЛЕДОВАТЕЛЯ</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="en"><subject>PLATFORM OF YOUNG RESEARCHER</subject></subj-group></article-categories><title-group><article-title>Влияние цифровых государственных сервисов на трансформацию странового брендинга: опыт Казахстана</article-title><trans-title-group xml:lang="en"><trans-title>The impact of digital public services on the transformation of country branding: the case of Kazakhstan</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author" corresp="yes"><contrib-id contrib-id-type="orcid">https://orcid.org/0009-0006-8922-8627</contrib-id><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Мауленов</surname><given-names>Т. Н.</given-names></name><name name-style="western" xml:lang="en"><surname>Maulenov</surname><given-names>T. N.</given-names></name></name-alternatives><bio xml:lang="ru"><p>докторант </p><p>г. Алматы </p></bio><bio xml:lang="en"><p>doctoral student </p><p>Almaty </p></bio><email xlink:type="simple">25260452@turan-edu.kz</email><xref ref-type="aff" rid="aff-1"/></contrib><contrib contrib-type="author" corresp="yes"><contrib-id contrib-id-type="orcid">https://orcid.org/0000-0001-6664-3349</contrib-id><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Голдбах</surname><given-names>Д.</given-names></name><name name-style="western" xml:lang="en"><surname>Goldbach</surname><given-names>D.</given-names></name></name-alternatives><bio xml:lang="ru"><p>PhD, ассоциированный профессор </p><p>г. Тырговиште </p></bio><bio xml:lang="en"><p>PhD, associate professor </p><p>Targoviste </p></bio><email xlink:type="simple">dumitru.goldbach@valahia.ro</email><xref ref-type="aff" rid="aff-2"/></contrib></contrib-group><aff-alternatives id="aff-1"><aff xml:lang="ru">Университет «Туран»<country>Казахстан</country></aff><aff xml:lang="en">Turan University<country>Kazakhstan</country></aff></aff-alternatives><aff-alternatives id="aff-2"><aff xml:lang="ru">Университет Тырговиште Валахия<country>Румыния</country></aff><aff xml:lang="en">Valahia University of Targoviste<country>Romania</country></aff></aff-alternatives><pub-date pub-type="collection"><year>2026</year></pub-date><pub-date pub-type="epub"><day>25</day><month>03</month><year>2026</year></pub-date><volume>0</volume><issue>1</issue><fpage>569</fpage><lpage>579</lpage><permissions><copyright-statement>Copyright &amp;#x00A9; Мауленов Т.Н., Голдбах Д., 2026</copyright-statement><copyright-year>2026</copyright-year><copyright-holder xml:lang="ru">Мауленов Т.Н., Голдбах Д.</copyright-holder><copyright-holder xml:lang="en">Maulenov T.N., Goldbach D.</copyright-holder><license xml:lang="ru" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>Данная работа распространяется под лицензией Creative Commons Attribution 4.0.</license-p></license><license xml:lang="en" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>This work is licensed under a Creative Commons Attribution 4.0 License.</license-p></license></permissions><self-uri xlink:href="https://vestnik.turan-edu.kz/jour/article/view/5249">https://vestnik.turan-edu.kz/jour/article/view/5249</self-uri><abstract><p>В статье рассматривается влияние цифровых государственных сервисов на трансформацию странового брендинга на примере Республики Казахстан. В условиях ускоренной цифровизации государственное управление все чаще выступает не только как административная система, но и как репутационный и коммуникационный механизм, формирующий национальный образ. В исследовании цифровые государственные сервисы концептуализируются как институциональные инструменты брендинга, переводящие качество государственного управления в восприятие современности, эффективности, прозрачности и доверия. Методологической основой исследования является качественный подход, включающий анализ документов, качественный контент-анализ и сравнительную аналитическую интерпретацию. Эмпирическую базу составляют международные индексы цифрового правительства, национальные стратегические и программные документы, материалы официальных цифровых платформ государственного управления, а также научные публикации по теории странового брендинга и цифрового управления. Полученные результаты свидетельствуют о том, что цифровые государственные сервисы способствуют трансформации странового бренда Казахстана за счет усиления институциональных и результативных бренд-атрибутов. Международные рейтинги цифрового правительства выполняют функцию внешней валидации и усиливают репутационные эффекты, тогда как устойчивое развитие цифровых сервисов обеспечивает их долгосрочную достоверность. Сделан вывод о том, что цифровые государственные сервисы выступают в качестве опытно-ориентированных механизмов брендинга, встроенных в повседневное взаимодействие государства и граждан.</p></abstract><trans-abstract xml:lang="en"><p>This article examines the impact of digital public services on the transformation of country branding using Kazakhstan as a case study. In the context of accelerated digitalization, public governance increasingly functions not only as an administrative system but also as a reputational and communicative mechanism shaping national image. The study conceptualizes digital public services as branding-relevant institutional instruments that translate governance performance into perceptions of modernity, efficiency, transparency, and trust. The research is based on a qualitative methodological approach combining document analysis, qualitative content analysis, and comparative analytical interpretation. The empirical materials include international digital government indices, national policy and strategic documents, official digital government platforms, and academic literature on nation branding and digital governance. Particular attention is paid to the evolution of Kazakhstan’s integrated e-government ecosystem and its representation in international benchmarking frameworks. The findings indicate that digital public services contribute to the transformation of Kazakhstan’s country branding by reinforcing institutional and performance-based brand attributes. International digital government rankings serve as external validation mechanisms that amplify reputational effects, while the sustained development of digital services ensures their long-term credibility. The article contributes to nation branding theory by integrating digital government into the analytical framework of country branding and by highlighting the signaling and trust-building functions of digital public services, offering practical implications for policymakers seeking sustainable and credible country branding strategies in the digital era. The study contributes to the literature by integrating digital government into the analytical framework of country branding, highlighting its role as a continuous and experience-based signaling mechanism.</p></trans-abstract><kwd-group xml:lang="ru"><kwd>страновой брендинг</kwd><kwd>цифровые государственные сервисы</kwd><kwd>электронное правительство</kwd><kwd>цифровизация</kwd><kwd>национальный образ</kwd><kwd>сигнальная теория</kwd><kwd>институциональное доверие</kwd></kwd-group><kwd-group xml:lang="en"><kwd>country branding</kwd><kwd>digital public services</kwd><kwd>e-government</kwd><kwd>digitalization</kwd><kwd>national image</kwd><kwd>signaling theory</kwd><kwd>institutional trust</kwd></kwd-group></article-meta></front><back><ref-list><title>References</title><ref id="cit1"><label>1</label><citation-alternatives><mixed-citation xml:lang="ru">United Nations Department of Economic and Social Affairs (UN DESA). 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