Risks in the hotel business and ways to reduce them

In modern conditions, it is necessary and very important to have qualitative and quantitative development of hospitality sphere for Kazakhstan. Any hotel enterprise is exposed to risks related to its production, commercial, intermediary and other economic activities. The risk factor forces hotel executives to save financial and material resources, and to calculate the effectiveness of new projects. It determines the risk of loss of resources or income shortfalls compared to rational use of resources. Therefore, under the influence of threats and risks, the hotel company is forced to constantly improve its defense mechanisms. The risk in the activity of a hotel enterprise is the likelihood that an enterprise incurs losses or expenses in the case of a management decision being made, but not carried out, or if an error was made there. It is also necessary to take into account both force majeure circumstances or circumstances of undeterminable strength, as they differ from other types of risks by more serious and global consequences. In the article the authors give a classification of risks in the hotel and restaurant business. The main types of risks, negative consequences of their manifestation are considered. The analysis of risks of the enterprises of hotel business of Kazakhstan is carried out. Possible ways to minimize them are identified. Recommendations for localization and neutralization of hospitality risk factors have been developed.

risks, hotel business, hotel services, hospitality industry, hotel companies, external factors, defense mechanisms, риски, гостиничный бизнес, гостиничные услуги, гостиничная индустрия, гостиничные предприятия, внешние факторы, защитные механизмы, қауіп-қатерлер, қонақ үй бизнесі, қонақ үй қызметі, қонақ үй индустриясы, қонақ үй кəсіпорындары, сыртқы факторлар, қорғаныш тетігі

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