Preview

Bulletin of "Turan" University

Advanced search

Tourism innovations: meaning, forms and level of responsibility for implementation

https://doi.org/10.46914/1562-2959-2022-1-4-154-167

Abstract

The priority of development of the tourism industry in Kazakhstan is justified by the need to diversify the structure of the national economy and move away from its raw-material orientation. The development of inbound tourism should contribute to the growth of foreign exchange earnings, and domestic tourism - to ensure the availability of recreation for Kazakhstanis. Events of the last two years (COVID-19 pandemic, complication of the geopolitical situation in the Eurasian region) demonstrate the need for increased attention to domestic tourism. Successful development of Kazakhstani tourism is largely determined by the level of services provided. Unfortunately, today it is absolutely impossible to assert that the Kazakhstan tourist market is adequate to all innovations of the industry known in the modern world. Successful realization of innovation policy in the industry is largely determined by the level of knowledge of existing innovations and their varieties. Besides, efficiency of the undertaken actions can be provided only at correct delegation of functional responsibility and powers to stakeholders. Therefore, this article aims to build the author's model of tourist innovations implementation with indication of levels of responsibility of actors in the tourism industry for implementation of innovations in various spheres of activity. The proposed model is applicable in the design of development strategies for the tourism industry. When writing the article the methods of analysis and synthesis, deduction and induction, comparative analysis, as well as the method of visualization were used. The results of the study will complement the scientific foundations of the theory of innovation in tourism and may be of interest in the development of regional and national programs for tourism development.

About the Authors

А. Т. Tleuberdinova
Institute of Economics SC of the MSHE
Kazakhstan

d.e.s. leading researcher

Almaty



Tanja Mihalič
University of Ljubljana
Slovenia

PhD, professor

Ljubljana



B. Т. Kalmenov
Institute of Economics SC of the MSHE
Kazakhstan

PhD student

Ljubljana



References

1. World Tourism Organization (UNWTO). URL: http://www.eunwto.org/doi/pdf/10.18111/9789284416899 (data obrashhenija: 24.05.2022) (In English)

2. Zakon Respubliki Kazahstan «O vnesenii izmenenij i dopolnenij v nekotorye zakonodatel'nye akty Respubliki Kazahstan po voprosam promyshlennoj politiki» ot 27 dekabrja 2021 goda No. 87-VII. URL: https:// online.zakon.kz/Document/?doc_id=32652336&pos=74;-60#pos=74;-60 (data obrashhenija: 25.05.2022) (In Russian).

3. Omarova K.A., Podsuhina O.V., Akisheva E.K. (2016) Perspektivy razvitiya innovacionnogo razvitiya turizma v Kazahstane [Prospects for the development of innovative development of tourism in Kazakhstan] // Innovacionnaya ekonomika: perspektivy razvitiya i sovershenstvovaniya. No. 7(17). Р. 256–260. (In Russian).

4. Bespaeva R.S., Bugubaeva R.O., Manuel' F.G. (2018) Razvitie sfery turizma na osnove innovacionnyh marketingovyh tekhnologij [Development of the tourism sector based on innovative marketing technologies] // Izvestiya NAN RK. No. 4(320). Р. 156–165. (In Russian).

5. Pyharev A.N., Eletova A.SH. (2012) Osnovnye napravleniya innovacionnogo razvitiya industrii turizma i infrastruktury v Respublike Kazahstan [The main directions of innovative development of the tourism industry and infrastructure in the Republic of Kazakhstan] // Materialy konferencii "Klyuchevye problemy sovremennoj nauki. URL: https://tourlib.net/statti_tourism/pyharev.htm (data obrashcheniya: 15.05.2022) (In Russian).

6. Vukolov V.N. (2022) Innovacii v podgotovke gornyh gidov dlya turistskogo biznesa goroda Almaty [Innovations in the preparation of mountain guides for the tourist business of the city of Almaty] // Vestnik universiteta «Turan». No. 2. Р. 186–192. (In Russian).

7. Zakon «O turistskoj dejatel'nosti v Respublike Kazahstan» ot 13 ijunja 2001 goda N 211. URL: https:// adilet.zan.kz/rus/docs/Z010000211_ (data obrashhenija: 25.05.2022) (In Russian).

8. Gosudarstvennaja programma razvitija turistskoj otrasli Respubliki Kazahstan na 2019-2025 gody. Utverzhdena Postanovleniem Pravitel'stva Respubliki Kazahstan ot 31 maja 2019 goda no. 360. URL: https:// strategy2050.kz/ru/state_programs/-2019-2025-/ (data obrashhenija: 25.05.2022) (In Russian).

9. Koncepcija razvitija turistskoj otrasli Respubliki Kazahstan do 2025 goda. Utverzhdena Postanovleniem Pravitel'stva Respubliki Kazahstan ot 30 ijunja 2017 goda № 406. URL: https://legalacts.egov.kz/about (data obrashhenija: 26.05.2022) (In Russian).

10. Mllićević S. (2016) Innovation in the function of growth and development of tourism industry in tourism market: Megatrend revija, no. 13(1), pp. 147–158. (In English).

11. Ngo L.V., O'Cass A. (2009) Creating value offerings via operant resource-based capabilities: Industrial Marketing Management, no. 38(1), pp. 45–59. (In English).

12. Kostadinović I., Stanković S. (2021) Organizational Learning and Innovation in the Tourism Industry as a Basis for Creating Value for Tourists: Economic Themes, no. 59(1) pp. 153–172. (In English).

13. Hjalager A.-M. (2015) 100 Innovations That Transformed Tourism: Journal of Travel Research, no. 54(1), pp. 3–21. DOI: 10.1177/0047287513516390 (In English).

14. Adianus S.G., Otto R.P., Madris A.R. (2018) The Influence of Tourism Product Innovation on the Performance of Tourism Destinations through Mediation of Tourists’ Satisfaction in Tana Toraja South Sulawesi: International Journal of Innovative Science and Research Technology, no. 3(9), pp. 520–526. (In English).

15. Novikov V.S. (2007) Innovacii v turizme. [Tourism innovation] M.: IC “Akademiya”, 208 р. (In Russian).

16. Vartanova M.L. (2017) Innovacionnaya deyatel'nost' v turizme i ee gosudarstvennoe regulirovanie [Innovative activity in tourism and its state regulation] // Journal of International Economic Affairs. 7(2). Р. 209–222. (In Russian).

17. Hjalager A.-M. (2010) Progress in Tourism Management: A Review of Innovation Research in Tourism: Tourism Management, no. 31, pp. 1–12. (In English).

18. Organization for Economic Co-operation and Development, URL: https://doi.org/10.1787/9789264013100-en. (data obrashhenija: 13.04.2022) (In English).

19. Fagerberg J., Mowery D., Nelkson R. (2005) The Oxford Handbook of Innovation. Oxford: Oxford University Press. 36 p.

20. Changkai S. (2010) Tourism Product Innovation Based on the View of Postmodernism: Proceedings of the 7th International Conference on Innovation & Management, pp. 577–580 (data obrashhenija: 11.05.2022) (In English).

21. Mincberg G. (2004) Struktura v kulake: sozdanie effektivnoj organizacii [Structure in a Fist: Creating an Effective Organization] / Per. s angl. Pod red. YU. N. Kapturevskogo. SPb: Piter. 512 р. (In Russian).

22. Razavi S. H., Attarnezhad O. (2013) Management of Organizational Innovation: International Journal of Business and Social Science, no. 4(1), pp. 226–231. (data obrashhenija: 14.05.2022) (In English).

23. Scafuto I.C., Belfort A.C., Teixeira G.M. (2018) Emerson Antonio Process Innovation: a surfing manufacturer case study: International Journal of Innovation, no. 6(1), pp. 16–37. (In English).

24. Damian I.E., Suárez–Barraza M.F. (2022) Innovación de procesos en la gestión turística: Una revisión de la literature: Intangible Capital, no. 18(2), pp. 515–530. (In Spanish).

25. Nadda V., Arnott I. (2019) Marketing Innovation in Tourism. Chapter: 19 In book: Handbook of Research on Innovations in Technology and Marketing for the Connected Consumer, pp. 401–415. Publisher: IGI Global. (In English).

26. Haddad S., Algadeer H. (2004) An empirical investigation on the impact of innovation within organisations on marketing innovation: Jordan Journal of Applied Science, no. 7, pp. 77–95. (In English).

27. Li S. L. (2009) Marketing Innovation in Enterprises: Commerce Modernization, no. 37(23), pp. 45–49. (In English).

28. Rafaelli R., Glynn M.A. (2015) Institutional innovation: novel, useful, and legitimate. In: Shalley C, Hitt MA, Zhou J (eds) The Oxford handbook of creativity, innovation, and entrepreneurship. Oxford University Press, Oxford, pp. 407–420. (In English).

29. Villavicencio G.J.D., Didonet S.R., Dodd A. (2015) Innovation: An Institutional Approach Inovação, Uma Abordagem Institucional: Espacios., no. 36(21), pp. 13–18. (In Spanish).

30. World Tourism Alliance, Tourism Research Center, Chinese Academy of Social Sciences. URL: https:// www.wta-web.org/ (data obrashhenija: 08.07.2022) (In English).


Review

For citations:


Tleuberdinova А.Т., Mihalič T., Kalmenov B.Т. Tourism innovations: meaning, forms and level of responsibility for implementation. Bulletin of "Turan" University. 2022;(4):154-167. (In Russ.) https://doi.org/10.46914/1562-2959-2022-1-4-154-167

Views: 960


Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.


ISSN 1562-2959 (Print)
ISSN 2959-1236 (Online)