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Digitalization of the social sphere as a social value in modern public administration: a systematic literature review using the PRISMA methodology

https://doi.org/10.46914/1562-2959-2026-1-2-578-590

Abstract

The digitalization of the social sphere is increasingly recognized as a key dimension of modern public administration, particularly within the framework of public value theory. The main objective of the research is twofold: first, to conduct a bibliometric analysis of the digitalization of the social sphere as a public value within public administration from 2012 to 2026; second, to test and refine the PRISMA methodology in combination with Big Data tools, including Scopus and OpenAlex databases. The study focuses on identifying publication dynamics, geographical and institutional structures, key thematic clusters, and dominant theoretical concepts shaping the research field. The scientific significance of the study lies in its systematic mapping of an emerging interdisciplinary domain that integrates public administration, digital governance, and social policy. The findings confirm the formation of a global, polycentric research landscape characterized by strong international collaboration and thematic diversity. The study also demonstrates the expansion of the public value concept into areas such as digital inclusion, digital public services, and sustainable development. The key contribution of this work is the development and validation of a universal methodological framework that combines PRISMA filtering, API-based data extraction, and bibliometric visualization. This approach enhances the transparency, reproducibility, and analytical depth of bibliographic reviews. Practically, the results can be used by researchers and policymakers to better understand global research trends, design evidence-based policies, and apply advanced bibliometric methods across various fields of study.

About the Authors

A. K. Karbozova
Аl-Farabi Kazakh National University
Kazakhstan

PhD student 

Almaty

 



M. U. Spanov
Аl-Farabi Kazakh National University
Kazakhstan

d.e.s., professor

Almaty



T. Sokira
Аl-Farabi Kazakh National University
Kazakhstan

c.e.s., associate professor

Almaty



S. Manich
University of Belgrade
Serbia

PhD, professor

Belgrade



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Review

For citations:


Karbozova A.K., Spanov M.U., Sokira T., Manich S. Digitalization of the social sphere as a social value in modern public administration: a systematic literature review using the PRISMA methodology. Bulletin of "Turan" University. 2026;(2):578-590. https://doi.org/10.46914/1562-2959-2026-1-2-578-590

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ISSN 1562-2959 (Print)
ISSN 2959-1236 (Online)