Features of staff development of commercial banks in the financial market of Kazakhstan

Currently, there is a need to streamline and implement completely new methods of bank personnel management, as the banking system and related finances are the most important and most crucial branch of the economy for the development of each country in free market relations. The relevance of the article lies in the need to develop human resources management (HRM) to increase the stability and reliability of second-tier banks (STB) in Kazakhstan. This article examines the activities of modern banks of the Republic of Kazakhstan and its personnel, suggests ways to improve the work of banks through the development and analysis of staff training, motivation and improvement of working conditions, taking into account the current market situation. In the philosophy of HRM, employees are the assets of the organization, the most valuable capital, which must be protected and multiplied in conditions of free market relations. This places special demands on both the management structure and the organization’s labor and HRM policy. Currently, there are 21 commercial banks operating in Kazakhstan. They represent the basis of the vital activity of the country’s economy. Without them, modern society cannot exist, since banks carry out all payments to the population, form competitive activities of enterprises, save money on deposits, allocate the necessary amount of loans, provide various financial services, etc. The banking staff contributes to the development of all sectors of the country’s economy, providing individuals and legal entities with the necessary funds for their smooth operation. In this article, banks are considered as legal entities whose activities are aimed at making their profits. According to statistical data, Kazakhstan’s banks currently employ many qualified employees. They ensure the stability and sustainability of banks through the creation of sufficient capital, quality composition of assets, achieving high liquidity and labour productivity. And all these issues can be solved by well-trained, professional staff with their management.

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