For citations:

Abdunurova A.A., Davletova M.Т., Kozhevnikova E.S. Development of a Customer Journey Map (CJM) based on the example of Advert Reprise Digital LLP. Bulletin of "Turan" University. 2025;(4):130-143. (In Russ.) https://doi.org/10.46914/1562-2959-2025-1-4-130-143