Neuromarketing research on video content effectiveness in digital marketing: analysis of emotional and physiological responses
https://doi.org/10.46914/1562-2959-2026-1-2-520-540
Abstract
In the context of digital marketing development, effective management of consumer attention is becoming a crucial task for small and medium-sized enterprises (SMEs). Traditional methods of marketing analysis do not fully reveal the mechanisms of unconscious consumer perception, which increases the relevance of applying neuromarketing approaches. The aim of this study is to evaluate the impact of video content structure (human presence and emotional dynamics) on the emotional and physiological responses of consumers. During the study, based on the iMotions platform and using FaceReading and GSR methods, a comparison of two types of videos was conducted: with and without human presence. The research results demonstrated that video content featuring a human increases emotional engagement, and that the change in emotions over time significantly affects consumer interest. The scientific novelty of the work lies in considering video content not as static, but as an emotional process evolving over time. The research results can be applied to improve digital marketing strategies, particularly to enhance the advertising effectiveness of small and medium-sized enterprises. The practical significance of the work consists in substantiating the role of emotional dynamics and anthropomorphic elements in the creation of video advertising.
About the Authors
Y. B. OtynbayKazakhstan
PhD student
Almaty
M. T. Davletova
Kazakhstan
c.e.s., HAC Associate Professor, research professor
Almaty
V. V. Gerasimenko
Russian Federation
d.e.s., professor
Moscow
N. A. Kudaibergenov
Kazakhstan
c.e.s., associate professor
Almaty
References
1. Jesus J.S.R., Silva L.N.O., Esmaile S.C. (2022) Neuromarketing: a systematic review // Research, Society and Development. Vol. 11. No. 13. P. e443111335572. DOI: 10.33448/rsd-v11i13.35572 (In English)
2. Cuesta U., Niño J.I., Martínez L. (2018) Neuromarketing: Analysis of Packaging Using GSR, EyeTracking and Facial Expression // The European Conference on Media, Communication & Film 2018: Official Conference Proceedings. P. 1–8. (In English)
3. Guixeres J., Bigné E., Ausín Azofra J.M. et al. (2017) Consumer Neuroscience-Based Metrics Predict Recall, Liking and Viewing Rates in Online Advertising // Frontiers in Psychology. Vol. 8. 1808. DOI: 10.3389/ fpsyg.2017.01808 (In English)
4. Smykova M.R., Daurenbekova K.S., Artykbaeva A.N. (2023) Nejromarketingovye issledovanija kommunikativnoj jeffektivnosti turistskoj reklamy // Vestnik ENU im. L.N. Gumileva. Jekonomicheskaja serija. 2023. No. 4. Р. 301–311. (In Russian)
5. Kazybaeva A.M., Smykova M.R., Sohatskaja N.P. (2021) Nejromarketingovye issledovanija reklamy postavshhikov turistskih uslug // Vestnik ENU im. L.N. Gumileva. Jekonomicheskaja serija. No. 4. Р. 234–241. (In Russian)
6. Boncsarovszki B.F., Szakál D., Gere A. (2025) What our skin says about ads: Evaluating emotional reactions through GSR // Progress in Agricultural Engineering Sciences. Vol. 21. P. 215–231. URL: https://www.researchgate.net/publication/394572403_What_our_skin_says_about_ads_Evaluating_emotional_reactions_through_GSR (accessed: 15.03.2026) (In English)
7. Lim W.M. (2023) A blueprint for digital marketing in the era of artificial intelligence // Journal of Strategic Marketing. Vol. 31. No. 3. P. 1–20. (In English)
8. Babiloni F., Cherubino P. (2020) Neuromarketing: The New Frontier of Consumer Behavior Analysis» // Frontiers in Neuroscience. Vol. 14. P. 1–10. (In English)
9. Meyerding S., Mehlhose C. (2020) Can neuromarketing add value to marketing research? // Journal of Business Research. Vol. 111. P. 509–521. (In English)
10. Wang Y., Poirier J. (2022) Human presence in video marketing and its impact on engagement // Journal of Marketing Communications. Vol. 28. No. 5. P. 560–575.
11. Li X., Sung Y. (2021) The influence of social presence in video advertising // Computers in Human Behavior. Vol. 116. R. 106–115. (In English)
12. Teixeira T., Picard R., Kaliouby R. (2021) Why, when and how much to entertain consumers in advertisements? // Journal of Marketing Research. Vol. 58. No. 2. P. 306–325. (In English)
13. Venkatraman V., Dimoka A. (2020) Predicting advertising success beyond traditional measures // Journal of Marketing. Vol. 84. No. 4. P. 1–19. (In English)
14. Rawnaque F.S., Rahman M. (2020) Using physiological signals in neuromarketing // IEEE Access. Vol. 8. P. 1–15. (In English)
15. Dwivedi Y.K., Ismagilova E. (2021) Setting the future of digital and social media marketing research // International Journal of Information Management. Vol. 59. Art. 102168. (In English)
16. Experimental dataset for neuromarketing analysis of video content using iMotions 11 (FaceReading, GSR) // Research data repository. 2026. URL: https://clck.ru/3SxZ2k (accessed: 06.04.2026) (In English).
Review
For citations:
Otynbay Y.B., Davletova M.T., Gerasimenko V.V., Kudaibergenov N.A. Neuromarketing research on video content effectiveness in digital marketing: analysis of emotional and physiological responses. Bulletin of "Turan" University. 2026;(2):520-540. (In Kazakh) https://doi.org/10.46914/1562-2959-2026-1-2-520-540
JATS XML















