Communication in the management system as the basis for the process of making managerial decisions
Abstract
The article considers communication in the management system as the basis for the process of making managerial decisions. Today one of the directions in the development of a modern organization is the introduction of an information support system for the development of communications. Management of communications is developing at the interface of information technology. At the same time, communication in many ways determines the setting of goals and objectives of the introduction of information technology, and the methodology of implementation in the framework of information technologies provides approaches and methods for solving the tasks. Studies related to the introduction and application of communication methods in information systems in the field of quality to improve the processes of the quality management system are relevant. The aim of the study was the development of theoretical provisions and the development of practical recommendations for the development of communications in the management system of modern organizations based on the use of information technology based on the example of the management system of the National Chamber of Entrepreneurs "Atameken". The main problems in the development of communications and information technologies were identified in the process carried out by the authors of the analysis and recommendations were developed on the improvement of information systems to ensure the adoption of managerial decisions based on the results of this study.
Keywords
коммуникации,
процесс,
система менеджмента,
информационные технологии,
анализ,
эффективность,
разработка,
использование,
communication,
process,
management system,
information technology,
analysis,
efficiency,
development,
usage,
коммуникация,
үрдіс,
менеджмент жүйесі,
ақпараттық технологиялар,
талдау,
тиімділік,
әзірлеу,
пайдалану
About the Authors
N. Zh. Kurmankulova
Kazakh University of Technology and Business
Kazakhstan
Sh. R. Karbetova
Kazakh Academy of Labour and Social Relations
Kazakhstan
A. K. Daribaeva
Kazakh University of Economics, finance and international trade
Kazakhstan
References
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3. Стратегия развития Национальной палаты предпринимателей РК «Атамекен» на 2016-2018 годы: http://palata.kz/ru/pages/127.
4. Теоретические основы и характеристика коммуникаций в деятельности современного менеджера: https://studbooks.net/1362165/menedzhment/zaklyuchenie.
5. Дж. Майнер. Процесс коммуникации. Основы менеджмента: https: //econ.wikireading.ru/66493.
6. Астахова Е.В. Информационно-коммуникационные технологии: учеб. пособие в 3-х ч. - Барнаул: Алт. гос. техн. ун-т им. И.И. Ползунова, 2010.
For citations:
Kurmankulova N.Zh.,
Karbetova Sh.R.,
Daribaeva A.K.
Communication in the management system as the basis for the process of making managerial decisions. Bulletin of "Turan" University. 2019;(2):39-45.
(In Russ.)
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